CVE-2026-41904
HighWhat is CVE-2026-41904?
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
CVSS Vector Breakdown
CVSS 3.1Exploitable remotely over the network without requiring access to the local system.
No special conditions required. Exploit can be performed reliably and repeatedly.
Basic user account required (e.g. standard login without admin rights).
Victim must take an action (e.g. click a link, open a file) for the exploit to succeed.
Exploiting the vulnerability can affect other components beyond the vulnerable one.
Complete loss of confidentiality. All data on the component may be exposed.
Attacker can modify some data, but scope or consequence is limited.
No availability impact. Service remains fully operational.
FAQ
CVE-2026-41904 has a CVSS score of 7.6/10, rated as High. This is a high severity vulnerability and should be patched as soon as possible.
CVSS (Common Vulnerability Scoring System) rates vulnerability severity from 0.0 to 10.0. CVE-2026-41904 scores 7.6/10 (High). Scores 9.0–10.0 are Critical, 7.0–8.9 are High, 4.0–6.9 are Medium, and below 4.0 are Low.
The list of devices confirmed to be affected by CVE-2026-41904 is shown in the "Affected Devices" section above. Check your firmware version against the vendor security advisory and apply the latest patch.
Apply the latest firmware or software update from the vendor. Check the References section above for official advisories and patch notes. If no patch is available, consider disabling the affected feature or isolating the device from untrusted networks.