CVE-2026-41902
CriticalWhat is CVE-2026-41902?
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/{hash} endpoint accepts a 60-character random invite_hash to set a new user's password. The endpoint performs no expiration check — the hash remains valid indefinitely until consumed. Combined with realistic hash-leakage scenarios (forwarded invite emails, HTTP referrer to external CDNs on the setup page, server-side log exposure, abandoned invite emails in shared inboxes), this enables unauthenticated permanent account takeover months or years after invite issuance. If the leaked invite was sent to an admin, the takeover yields admin access. This issue has been patched in version 1.8.217.
CVSS Vector Breakdown
CVSS 3.1Exploitable remotely over the network without requiring access to the local system.
No special conditions required. Exploit can be performed reliably and repeatedly.
No authentication required. Any anonymous user can exploit this vulnerability.
No user interaction required. Exploit runs without any victim action.
Exploiting the vulnerability only affects the vulnerable component itself.
Complete loss of confidentiality. All data on the component may be exposed.
Complete loss of integrity. Attacker can modify any file or data on the component.
No availability impact. Service remains fully operational.
FAQ
CVE-2026-41902 has a CVSS score of 9.1/10, rated as Critical. This is the highest severity level - immediate patching is strongly recommended.
CVSS (Common Vulnerability Scoring System) rates vulnerability severity from 0.0 to 10.0. CVE-2026-41902 scores 9.1/10 (Critical). Scores 9.0–10.0 are Critical, 7.0–8.9 are High, 4.0–6.9 are Medium, and below 4.0 are Low.
The list of devices confirmed to be affected by CVE-2026-41902 is shown in the "Affected Devices" section above. Check your firmware version against the vendor security advisory and apply the latest patch.
Apply the latest firmware or software update from the vendor. Check the References section above for official advisories and patch notes. If no patch is available, consider disabling the affected feature or isolating the device from untrusted networks.