CVE-2026-20172
MediumWhat is CVE-2026-20172?
A vulnerability in the Lite Agent feature of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct browser-based attacks. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Agent. This vulnerability is due to inadequate validation of file contents during file upload operations. An attacker could exploit this vulnerability by uploading a file that contains malicious scripts or HTML code, which the application could make available to other users to access. A successful exploit could allow the attacker to execute the contents of that file in the browser of a user and conduct browser-based attacks.
CVSS Vector Breakdown
CVSS 3.1Exploitable remotely over the network without requiring access to the local system.
No special conditions required. Exploit can be performed reliably and repeatedly.
Basic user account required (e.g. standard login without admin rights).
No user interaction required. Exploit runs without any victim action.
Exploiting the vulnerability only affects the vulnerable component itself.
No confidentiality impact. Sensitive data is not exposed.
Attacker can modify some data, but scope or consequence is limited.
No availability impact. Service remains fully operational.
FAQ
CVE-2026-20172 has a CVSS score of 4.3/10, rated as Medium. Review the affected products list and apply vendor patches.
CVSS (Common Vulnerability Scoring System) rates vulnerability severity from 0.0 to 10.0. CVE-2026-20172 scores 4.3/10 (Medium). Scores 9.0–10.0 are Critical, 7.0–8.9 are High, 4.0–6.9 are Medium, and below 4.0 are Low.
The list of devices confirmed to be affected by CVE-2026-20172 is shown in the "Affected Devices" section above. Check your firmware version against the vendor security advisory and apply the latest patch.
Apply the latest firmware or software update from the vendor. Check the References section above for official advisories and patch notes. If no patch is available, consider disabling the affected feature or isolating the device from untrusted networks.