CVE-2025-31978
MediumWhat is CVE-2025-31978?
HCL BigFix Service Management (SM) does not adequately sanitize or safely render spreadsheet files (CSV, XLS, XLSX) before processing or distributing them. An attacker could populate data fields which, when saved to a CSV file, may attempt information exfiltration or other malicious activity when automatically executed by the spreadsheet software. Note that current versions of Excel warn users of untrusted content.
CVSS Vector Breakdown
CVSS 3.1Exploitable remotely over the network without requiring access to the local system.
No special conditions required. Exploit can be performed reliably and repeatedly.
Basic user account required (e.g. standard login without admin rights).
Victim must take an action (e.g. click a link, open a file) for the exploit to succeed.
Exploiting the vulnerability only affects the vulnerable component itself.
Some sensitive information is disclosed, but attacker has limited access.
Attacker can modify some data, but scope or consequence is limited.
No availability impact. Service remains fully operational.
FAQ
CVE-2025-31978 has a CVSS score of 4.6/10, rated as Medium. Review the affected products list and apply vendor patches.
CVSS (Common Vulnerability Scoring System) rates vulnerability severity from 0.0 to 10.0. CVE-2025-31978 scores 4.6/10 (Medium). Scores 9.0–10.0 are Critical, 7.0–8.9 are High, 4.0–6.9 are Medium, and below 4.0 are Low.
The list of devices confirmed to be affected by CVE-2025-31978 is shown in the "Affected Devices" section above. Check your firmware version against the vendor security advisory and apply the latest patch.
Apply the latest firmware or software update from the vendor. Check the References section above for official advisories and patch notes. If no patch is available, consider disabling the affected feature or isolating the device from untrusted networks.